privacy policy
1. introduction
1.1 this privacy policy describes how bymarla.co.uk (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from this website.
2. credit
2.1 this document was created using a template from docular (https://seqlegal.com/free-legal-documents/privacy-policy).
3. collecting personal information
3.1 we may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.
(b) information that you provide to us when registering with our website, including your email address.
(c) information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details).
(d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters, including your name and email address.
(e) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services, including the timing, frequency and pattern of service use.
(f) information relating to any purchases you make of our goods or any other transactions that you enter into through our website, including your name, address, telephone number, email address and card details.
(g) information that you post to our website for publication on the internet, including your user name, your profile pictures and the content of your posts.
(h) information contained in or relating to any communication that you send to us or send through our website. this includes the communication content and metadata associated with the communication.
(i) any other personal information that you choose to send to us.
4. purposes for processing personal data
4.1 in this Section 4, we have set out the purposes for which we may process personal data and the legal bases of the processing.
4.2 operations - we may process your personal data for the purposes of operating our website, the processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation, and credit control. the legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business.
4.3 relationships and communications - we may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS or telephone, providing support services and complaint handling. the legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers and customer personnel, the maintenance of relationships, and the proper administration of our website, services and business.
4.4 direct marketing - we may process contact data, account data and/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email. the legal basis for this processing is our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service users.
4.5 research and analysis - we may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. the legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.
4.6 record keeping - we may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. the legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.
4.7 security - we may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. the legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others.
4.8 legal claims - we may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. the legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
4.9 legal compliance and vital interests - we may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.
5.0 providing personal data to others
5.1 financial transactions - relating to our website and services may be handled by our payment services providers, [Paypal and Stripe]. we will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. you can find information about the payment services providers' privacy policies and practices at [https://www.paypal.com/us/legalhub/privacy-full
https://stripe.com/gb/privacy].
6.0 retaining and deleting personal data
6.1 this Section 6 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
6.2 personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 we will retain your personal data as follows:
(a) contact data will be retained for a minimum period of 12 months following the date of the most recent contact between you and us, and for a maximum period of 24 months following that date.
(b) account data will be retained for a minimum period of 12 months following the date of closure of the relevant account, and for a maximum period of 24 months following that date.
(c) transaction data will be retained for a minimum period of 12 months following the date of the transaction, and for a maximum period of 24 months following that date.
(d) communication data will be retained for a minimum period of 12 months following the date of the communication in question, and for a maximum period of 24 months following that date.
(e) usage data will be retained for 12 months following the date of collection, and will be retained for a minimum period of 24 months.
6.4 notwithstanding the other provisions of this section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
7.0 your rights
7.1 in this section 7, we have listed the rights that you have under data protection law.
7.2 your principal rights under data protection law are:
(a) the right to access - you can ask for copies of your personal data;
(b)the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
(c) the right to erasure - you can ask us to erase your personal data;
(d) the right to restrict processing - you can ask us to restrict the processing of your personal data;
(e) the right to object to processing - you can object to the processing of your personal data;
(f) the right to data portability - you can ask that we transfer your personal data to another organisation or to you;
(g) the right to complain to a supervisory authority - you can complain about our processing of your personal data.
(h) the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
7.3 you may exercise any of your rights in relation to your personal data by filling out the form located within the ‘contact’ page.
8.0 cookies
8.1 our website uses cookies for the following purposes:
(a) authentication and status - we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website.
(b) shopping cart - we use cookies to maintain the state of your shopping cart as you navigate our website.
(c) personalisation - we use cookies to store information about your preferences and to personalise our website for you.
(d) security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
(e) advertising - we use cookies to help us to display advertisements that will be relevant to you.
(f) analysis - we use cookies to help us to analyse the use and performance of our website and services.
(g) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally
identify cookies
9. 0 managing cookies
9.1 most browsers allow you to refuse to accept cookies and to delete cookies. the methods for doing so vary from browser to browser and from version to version. You can obtain up-to-date information about managing cookies via these links:
(a) https://support.google.com/chrome/answer/95647 (chrome);
(b) https://support.mozilla.org/en-US/products/firefox/privacy-and-security (firefox);
(c) https://help.opera.com/en/latest/security-and-privacy/ (opera);
(d) https://support.apple.com/en-gb/guide/safari/welcome/mac (safari); and
9.2 blocking all cookies will have a negative impact upon the usability of many websites.
9.3 if you block cookies, you will not be able to use all the features on our website.
10.0 amendments
10.1 we may update this policy from time to time by publishing a new version on our website.
10.2 you should check this page occasionally to ensure you are happy with any changes to this policy.
10.3 we may notify you of significant changes to this policy by email.
11.0 our details
11.1 this website is owned and operated by Carla Newman and Molly Johnson (by marla) via squarespace.
11.2 we are registered in England and Wales under registration number 15680913, and our registered office is at 16 Broad Lane, Brinsley, Nottingham, Nottinghamshire, NG16 5BD.
11.3 our principal place of business is the same as above.
11.4 you can contact us via:
(a) post, to the postal address given above.
(b) using our website contact form here, or
(c) by email, using the email address published on our website.
(d) via our social media channels published on our website.