returns policy

we aim to ensure that our customers are thoroughly satisfied with their purchases, and hope you cherish your by marla goods.

should you be dissatisfied with your purchase, please contact us here, within 14 days of receiving your item, detailing the reason for the return. once we have safely received your return, we will notify you and credit your account within 7 days, providing that the product is in its original condition.

please note, if a refund is approved, original shipping fees will not be refunded, the customer will be responsible for any return shipping fees.

disclaimer

the products available on this website are secondhand and pre-owned, thus they may exhibit signs of wear from previous use and the passage of time. while we make every effort to select items with minimal damage or age-related wear and to disclose any flaws, customers should anticipate some indications of age and use.

please ensure to thoroughly observe the photographs and descriptions prior to purchasing.

if you require any further information regarding the condition of an item, please email us here.

we reserve the right to deny a return if we do not think the return is within reason.